Privacy Policy

Last Updated: 27 March 2026

Sentinor (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or interact with us.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Sentinor
Sharpham Road
Cheddar
Somerset
BS27 3DR
United Kingdom

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
info@sentinor.com

2. What Personal Data We Collect

We may collect the following types of personal data when you use our website or contact us:

Information you provide directly

Name
Email address
Phone number
Company name
Any information submitted via our contact forms

Information collected automatically

When you browse our website, we may collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking data (see Cookie Policy)

Information from third‑party services

If you use features integrated with third‑party platforms (e.g., Google Analytics), these may also collect information in line with their own policies.

3. How We Use Your Information

We may use your personal data for the following purposes:

To respond to enquiries
To provide information about our products and services
To improve the performance and security of our website
To maintain internal records
To comply with legal obligations

We do not sell your personal data to any third parties.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Legitimate interests (e.g., responding to enquiries, website security)
Consent (e.g., marketing communications or cookies, where applicable)
Contractual necessity (e.g., when supplying products or services)
Legal obligation

5. How We Share Your Data

We may share your information with:

Trusted service providers who support our website or business operations
Professional advisers (e.g., auditors, insurers)
Regulatory authorities where legally required

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Data Storage & Security

We take appropriate technical and organisational measures to safeguard your personal information, including:

Secure servers
Access controls
Encryption where appropriate

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion (in certain circumstances)
Restrict or object to processing
Withdraw consent (where consent was given)
Data portability

To exercise these rights, contact us at:
info@sentinor.com

8. Cookies

Our website uses cookies to improve user experience, analyse traffic and support essential functions.
For full details, please see our Cookie Policy.

You can manage cookie preferences using the consent banner when you visit our site.

9. Links to Other Websites

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.